Sr Manager, Lead Site Reliability Engineer
Pfizer Inc.
Thessaloniki Chortiatis, Greece
Job posting number: #7280219 (Ref:pf-4919712)
Posted: September 17, 2024
Job Description
ROLE SUMMARY
At Pfizer we make medicines and vaccines that change patients' lives with a global reach of over 780 million patients. Pfizer Digital is the organization charged with winning the digital race in the pharmaceutical industry. We apply our expertise in technology, innovation, and our business to support Pfizer in this mission.
Our team, the Operations & Insights Team, is passionate about using software and data to improve manufacturing processes. We partner with other Pfizer teams focused on:
- Manufacturing throughput efficiency and increased manufacturing yield
- Reduction of end-to-end cycle time and increase of percent release attainment
- Increased quality control lab throughput and more timely closure of quality assurance investigations
- Increased manufacturing yield of vaccines
- More cost-effective network planning decisions and lowered inventory costs
As the Senior Manager, Lead Site Reliability Engineer, you will work with a team of engineers, driving the overall reliability and performance of our systems and solutions. You will be a key leader in the architecture, strategy and execution of the Site Reliability Engineering (SRE) practice. You will collaborate closely with Product Owners, Software Engineers, Data Engineers and stakeholders across the organization to ensure our infrastructure and software deliverables are robust, scalable, and efficient.
You will lead initiatives to automate processes, optimize costs and continuously improve the infrastructure that powers our solutions. Your leadership in fostering a culture of continuous improvement and innovation will help us achieve new heights in operational excellence.
ROLE RESPONSIBILITIES
As the Senior Manager, Lead Site Reliability Engineer, your responsibilities will include, but are not limited to:
- Act as a Technical lead and mentor in a team of SREs to deliver high-quality software and infrastructure in a fast-paced, agile environment
- Define and drive the overall SRE strategy, ensuring performance, scalability and reliability of systems
- Architect cost-effective, performant and secure systems in alignment with business needs
- Automate manual and repetitive processes to enhance operational efficiency
- Champion cloud capabilities for the SDLC and oversee cloud infrastructure performance and cost management
- Lead the design, implementation and optimization of our CI/CD pipelines
- Architect and implement monitoring, alerting and automation solutions to ensure service health and reliability
- Lead the release and deployment process, building a robust knowledge database and continuously optimizing procedures to reduce deployment time and improve reliability
- Partner with cross-functional teams to design, develop and enhance new and existing applications
- Drive continuous improvement initiatives, focusing on increasing operational efficiency and reliability
BASIC QUALIFICATIONS
- Education: Bachelor’s degree or Master’s degree in Computer Science, Engineering, or related discipline
- Minimum 7 years of experience in Technology Operations, Software Development, or similar field
- Proven experience with the following platforms and tools:
- Kubernetes / EKS
- AWS EC2, EKS, EBS, S3, RDS, MSK or equivalents on other Cloud Providers
- GitHub Actions or similar Cloud based CI tooling
- Terraform
- FluxCD/ArgoCD or Similar GitOps based Kubernetes CD tool
- Docker
- Prometheus / Grafana
- ELK/ECK stack
- Proficiency in Bash, plus at least one other modern programming language suchas Java, JavaScript, C#, Python
- Operational experience with at least one SQL and one NoSQL Database platform such as PostgreSQL, SQL Server, MongoDB, DocumentDB, Neo4j
- Deep understanding of microservices architecture and cloud computing
- Demonstrated success in managing complex software products including the deployment of multiple versions / releases of a large product
- Experience working in teams to address software defect analysis, troubleshooting and resolution
- Excellent communication skills (verbal & written)
- Proactive approach and goal-oriented mindset, research, problem solving and analytical skills
PREFERRED QUALIFICATIONS
- Pharmaceutical Experience
- Certified Kubernetes Administrator certification
- AWS Certified Solutions Architect certification
- Practical knowledge of Agile (Scrum), SAFe (Scalable Agile Framework)
PHYSICAL/MENTAL REQUIREMENTS
Ability to manage many parallel objectives and changing priorities.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
- Job will require working with global teams and applications. Flexible working schedule may be needed occasionally.
- Must be able to support planned weekend or night cutover activities occasionally, depending on release schedule.
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
